{"id":127015,"date":"2023-12-18T18:05:26","date_gmt":"2023-12-18T18:05:26","guid":{"rendered":"https:\/\/websitedesigns.com.au\/elankanew\/?p=127015"},"modified":"2023-12-18T18:06:08","modified_gmt":"2023-12-18T18:06:08","slug":"noel-news-55","status":"publish","type":"post","link":"https:\/\/websitedesigns.com.au\/elankanew\/noel-news-55\/","title":{"rendered":"Noel News"},"content":{"rendered":"

Noel News<\/span><\/h2>\n

\"Noel<\/p>\n

A credit card is an anaesthetic which simply delays the pain.\u00a0<\/span><\/i><\/strong><\/u><\/u><\/span><\/p>\n

HELEN MASON<\/span><\/p>\n

Welcome to our last newsletter of 2023<\/strong><\/span><\/p>\n

It\u2019s been another eventful year with no progress with the war in Ukraine and the unexpected attack by Hamas on Israel. I don\u2019t think either of these battles will end soon. Next year\u2019s presidential election in the United States will further complicate matters. The good news in Australia is that the interest rate cycle is getting very close to the top, with some economists even predicting a drop in rates within 18 months. I doubt that will happen, but I do think we won\u2019t see many more rises.<\/u><\/u><\/span><\/p>\n

Keep in mind that the Albanese government is about 18 months from an election, so expect the May 2024 budget to have more sweeteners than nasties. The controversial topic is the personal tax cuts that have been legislated to take effect from Monday, 1 July 2024. Of course, there are the predictable claims that the personal tax cuts are unfair, as high income earners will get a bigger tax cut than low-income earners. That is always the situation when the rate of tax rises with income. Most reasonable people would agree that the cuts are overdue.<\/u><\/u><\/span><\/p>\n

It\u2019s a major reform with the 30% tax bracket going from $45,000 a year right up to $200,000 a year. It\u2019ll save workers being pushed into higher tax brackets every time they get a pay rise. On my website there are two income tax calculators \u2013 one gives the present tax rates and the other the proposed tax rates. Have a go with them for yourself and see what a difference the tax cuts may make to your after-tax income.<\/u><\/u><\/span><\/p>\n

As I have said many times, if you take charge of what you can control, you shouldn\u2019t need to worry unduly about what you can\u2019t control.Use this area to introduce your news or latest blog post.<\/u><\/u><\/span><\/p>\n

Lessons for life<\/strong><\/span><\/p>\n

Last Saturday was a big day for me. It was graduation day at QUT Brisbane and I was thrilled to be awarded an honorary doctorate from the Faculty of Business and Law. After the honour was conferred, I was asked to address the entire graduation class. It was a challenge to \u2018convey the secrets of success\u2019 to a thousand students in just eight minutes. I started off by pointing out there are no secrets \u2013 success in life depends on following certain principles that have been known for millennia.<\/span><\/p>\n

\"Lessons<\/span><\/p>\n

My dad always taught me that if you do one good turn you get two good turns back, which is really a variation of the Golden Rule, \u2018Treat others as you would like them to treat you.\u2019 Andrew Carnegie, the wealthiest man in the world in the 19th century, added that success is about more than just blindly following the Golden Rule; it\u2019s about practising it. Once you start to make a habit of treating people as you think they would like to be treated you are practising one of the biggest success principles of all: going the extra mile.<\/u><\/u><\/span><\/p>\n

Think about it \u2013 the people whose company you enjoy, and the people you want to do business with are people who go out of their way to take care of you. The principle of \u2018Doing more than you are paid for\u2019 is an extension of this. Some time ago I went to breakfast at the Sheraton Hotel in Townsville and asked the waiter where I could buy a copy of\u00a0The<\/i>\u00a0Courier Mail<\/i>, as I knew it would be featuring an event I had spoken at the day before. He replied that the papers wouldn\u2019t be coming in until 8 am. To my surprise, just after 8 am he came to my table with a copy of the paper. That is going the extra mile. When I remarked on this behaviour to the manager, the response was, \u2018We train our staff to anticipate what guests want.\u2019<\/u><\/u><\/span><\/p>\n

Carnegie says that going the extra mile develops a more attractive personality and friendly cooperation from others, and eliminates the dodgy desire to get something for nothing. Furthermore, it provides a person with an influential reputation for honesty and fair dealing, which is the basis of all confidence.<\/u><\/u><\/span><\/p>\n

At the graduation last Saturday, I also made the point that compensation for our efforts can come from two sources: money and personal satisfaction.<\/u><\/u><\/span><\/p>\n

I then told the QUT students that I believe in trusting the universe. Time and time again I have wanted an outcome, but that much desired outcome did not eventuate. Looking back, I now understand that I\u2019m in a much better place than I would have been if I had got what I wanted. Life is a bumpy road, and we all face headwinds along the way. Reframing the situation as, \u2018That was not meant to be \u2013 the universe has a better plan for me\u2019 gives you the strength to move on. Ask any successful person what was their reaction to failure, and the reply is almost always, \u2018It was a great learning experience.\u2019<\/u><\/u><\/span><\/p>\n

There is nothing radical about these ideas, but every successful person I know would agree with them. I did also remind the graduates that success is not having the biggest house in town or the most expensive car; it\u2019s about becoming fulfilled and having a purpose in life. My experience is that the greatest happiness comes in helping other people and going the extra mile \u2013 the more you do this, the more successful, happier and more fulfilling your life will be.<\/span><\/p>\n

Downsizing<\/strong><\/span><\/p>\n

Downsizing remains one of the hottest topics as people get older and try to work out their retirement finances. When I was in Sydney during our book tour. I recorded a 10 minute segment for Ausbiz. It explains a lot about it. Just click here:<\/span><\/p>\n


\nWatch Now<\/a><\/span><\/p>\n

\"DownsizingDownsizing is now a big topic and it\u2019s been the subject of our national tour in the last two weeks.\u00a0Downsizing Made Simple\u00a0<\/i>is the updated version of the old edition, but it\u2019s 100 pages longer and contains much more information.<\/span><\/p>\n

This is such a complex topic and one of the main goals Rachel Lane and I had when we wrote this book was to highlight the things people need to take advice on. It also links to the special calculators on the\u00a0downsizing made simple website<\/a>.<\/span><\/p>\n

Buy Now<\/a><\/span><\/p>\n

\"\"<\/span><\/p>\n\n\n\n
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Downsizing Made Simple + Retirement Made Simple<\/span><\/h4>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n

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Only $49.99<\/strong><\/span><\/p>\n

 <\/p>\n

Save $9.91<\/em><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n

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Buy Now<\/strong><\/a><\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

Superannuation<\/strong><\/span><\/p>\n

It hasn\u2019t been the best year for superannuation, but according to the latest estimates from SuperRatings, we did enjoy strong returns in November. The strong result came after three months of decline for the median balanced option, with falls of\u00a0-0.1% in August,\u00a0-1.8% in September\u00a0and\u00a0-1.6% in October.<\/u><\/u><\/span><\/p>\n

The median growth super option delivered an estimated return of 3.5% for the month, while the median capital stable option generated a more modest return of 2% due to its lower exposure to shares.<\/span>
\n<\/u><\/u><\/p>\n

According to SuperRatings, November\u2019s estimated returns have offset most of the losses observed in recent months, \u2018setting up a modest, but positive, scene for most members as they approach the halfway point of the financial year.\u2019 For the first five months of the financial year, the median fund is estimated to be up by 1%. Meanwhile, over the first 11 months of the calendar year, SuperRatings said that the median balanced option is up by 6.8%.<\/span><\/p>\n

\"Noel<\/span><\/p>\n

While December\u2019s performance remains to be seen, the firm said that fund members will likely see a \u2019reasonable positive return\u2019 over 2023, which may be similar to the estimated 6.4% p.a. return recorded for the median balanced option since 2000.<\/span>
\n<\/u><\/u><\/p>\n

SuperRatings believe \u2018inflation will be a strong driver of markets in 2024, coupled with softening consumer demand; however, most members should remain reassured by super funds ability to navigate the range of market conditions we\u2019ve seen over the past few years.\u2019<\/span><\/p>\n\n\n\n
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Win The Day Podcasts<\/u><\/u><\/span><\/h2>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n

<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

James\u2019 podcasts continue to flourish with\u00a0 over 40 million views to date. We are looking forward to welcoming him and his family in Brisbane next Friday.<\/u><\/u><\/span><\/p>\n

His recent podcast number 166 would be invaluable listening for you all over Christmas. It goes for just 25 minutes, but it summarises a selection of clips of great advice which have been chosen from his guests over the last 12 months.<\/span><\/p>\n

\"Noel<\/span><\/p>\n\n\n\n
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Listen on Spotify<\/strong><\/a><\/u><\/u><\/span><\/p>\n

 <\/p>\n

Listen on Apple Podcasts<\/strong><\/a><\/span><\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n\n\n
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Bank Service!!<\/u><\/u><\/span><\/h2>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n

 <\/p>\n

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Bank customer service standards have been sliding for years, as has been well aired during a Senate enquiry into bank behaviour. Bank branches have been closing in droves, and their call centres have been restructured so that it\u2019s typically a 30-minute wait if you try to ring them.<\/span><\/p>\n

\"Noel<\/span><\/p>\n

I was stunned when I couldn\u2019t bank a check for James to his BankWest account via the Commonwealth Bank (who own BankWest) \u2013 they sent me to the post office!<\/span><\/p>\n

There are other issues that highlight their indifference to customers. Jack wrote:<\/span><\/p>\n

“I am 91, and recently received an email from ANZ asking for details of bank deposits in two of my accounts, both were tax refunds from the ATO. The super fund refund was $67,368, and the personal refund was $23,129.<\/span><\/p>\n

ANZ wrote to me demanding documentation about these deposits, how the refunds are to be used and if I\u2019ll be receiving further deposits in the future. There was a clear threat that if a satisfactory reply was not received within 30 days my accounts may be closed.<\/span><\/p>\n

I responded that, given I am 91 years of age and in God\u2019s hands, I cannot verify I\u2019ll even be alive in 12 months. I also pointed out that all accounts are in credit and I have been a loyal customer of ANZ for more than 55 years.”<\/span><\/p>\n

I told Jack that this would probably be an AUSTRAC requirement. In the interests of general consumer education, I contacted the Media Unit of ANZ bank and asked if they could tell me, for general information, what information AUSTRAC requires from bank customers. The media people replied that they would contact \u2018the team\u2019. But they came back to me with the response that the customer had been notified, and \u2018the team\u2019 had no wish to make any further comment \u2013 they were just not interested.<\/span><\/p>\n

I got back to Jack, who responded that he had not heard a word from the bank and that he found their initial and subsequent attitudes, \u2018quite disgusting\u2019.<\/span><\/p>\n

I am left wondering \u2026 would it really have been too difficult for ANZ to write to Jack along the following lines?<\/span><\/p>\n

\u2018We appreciate you have been a loyal customer for more than 50 years, but under government regulations we are required to get details of certain deposits. Two recent deposits into your accounts, namely, $67,368 and $23,129, come under this ambit, and we would appreciate your advising us more details of them. We regret the imposition and are happy to help you in need. We look forward to hearing from you.\u2019<\/span><\/p>\n

Mary emailed to say that she had paid $5,112 to a bullion company for 110 Britannia Silver coins at $44.70 each. She says, \u2018So far, although I have supplied bank account details, driver licence, etc. to this company for identification, they now say they want details of how I obtained the money, i.e: details of inheritance, property sales, etc. Now I worry that I\u2019m being scammed. I contacted my bank\u2019s fraud squad, but they did not return my phone calls. I then sent a letter of demand to the bullion company, demanding they refund my money within seven days. That deadline passed without result. I am a 71-year-old self-funded retiree with mobility issues and I\u2019m scared I have lost all my money.\u2019<\/span><\/p>\n

\"Noel<\/span><\/p>\n

AUSTRAC were more helpful than ANZ. They said that, under Australian anti-money laundering and terrorism financing (AML\/CTF) laws, financial institutions and other businesses need to identify and mitigate financial crime risks in their business. This includes ongoing monitoring of transactions to identify suspicious activity and, where appropriate, seeking further information from the customer.<\/span>
\n<\/u><\/u><\/p>\n

Similarly, the efforts of financial institutions to protect their customers from the risks of frauds and scams are largely at their discretion. AUSTRAC does not have any powers to request banks or other entities to freeze accounts. So there\u2019s no good reason why the banks should threaten this when requesting information from individual customers. It seems to all be part of the current attitude that the customer is always wrong, and banks can do whatever they please.<\/span><\/p>\n\n\n\n
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From a reader (this was news to me)<\/u><\/u><\/span><\/h2>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n

<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

I discovered something today that I thought I’d share with you, as I don’t think many people know about this and think maybe they should! \u00a0<\/i><\/u><\/u><\/span><\/p>\n

I am a very small employer and today I processed my first termination pay for a permanent staff member who’s been with me for four years.\u00a0The payroll software makes this job very easy, but what instantly caught my eye was that\u00a0no super is payable on unused annual leave,\u00a0i.e., she was paid the SG for her hours worked this pay cycle, and received all outstanding accrued annual leave.\u00a0The anomaly is that when annual leave is taken, 11% super is paid on top.\u00a0However, when unused annual leave is paid out upon termination, super is\u00a0not\u00a0paid on it. \u00a0<\/i><\/span><\/p>\n

\"Noel<\/span><\/p>\n

This struck me as both nonsensical and quite unfair.\u00a0It is all the more inequitable as anyone who happens to know about this bizarre rule can easily circumnavigate it!\u00a0Those who don’t know, and who \u2018do the right thing\u2019 by their employer, on the other hand, will miss out. \u00a0<\/i><\/u><\/u><\/span><\/p>\n

Supposing an employee has 4 weeks accrued annual leave and is required to give two weeks’ notice.\u00a0Assuming their employer approves a long holiday for them, they can simply give notice two weeks before their holiday ends.\u00a0By doing so, they will receive the SG on all their annual leave. \u00a0<\/i><\/u><\/u><\/span><\/p>\n

If however they simply give notice and the leave is paid out, they miss out on an extra 11% of their pay! \u00a0<\/i><\/u><\/u><\/span><\/p>\n

If I’d known about this, I would have given my staff member the option of whether to have their leave paid out with SG on top or to take it earlier as a lump sum without the SG.\u00a0The choice is theirs.\u00a0As it currently stands, I feel as though they have been short-changed for no apparent logical reason.\u2019<\/i><\/u><\/u><\/span><\/p>\n

My accountant has confirmed this is correct. It\u2019s worth knowing.<\/span><\/p>\n\n\n\n
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And Finally<\/u><\/u><\/span><\/h2>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n

<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

I\u2019ve just finished reading a book about the world\u2019s greatest basement \u2026 It was a best cellar.<\/span><\/p>\n

It\u2019s my first week working at the bicycle factory and they already made me a spokesperson.<\/span><\/p>\n

Horses have lower divorce rates.\u00a0It\u2019s because they are in stable relationships.<\/span><\/p>\n

\"Noel<\/span><\/p>\n\n\n\n
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My laptop caught pneumonia, apparently because I left Windows open.<\/span>
\n<\/u><\/u><\/p>\n

I thought swimming with dolphins was expensive until I went swimming with sharks \u2026 It cost me an arm and a leg.<\/span><\/p>\n

The main function of your little toe is to make sure all the furniture in the house is in the right place.<\/span><\/p>\n

It\u2019s pretty obvious that if I run in front of a car I will get tired but if I run behind a car I will get exhausted.<\/span><\/p>\n

My teachers told me I\u2019d never amount to much because I procrastinate so much.\u00a0I told them you just wait.<\/span><\/p>\n

90% of bald people still own a comb; they just can\u2019t part with it.<\/span><\/p>\n

Every morning I get hit by the same bicycle \u2026 It\u2019s a vicious cycle.<\/span><\/p>\n

The word incorrectly is spelled incorrectly in every dictionary.<\/span><\/p>\n

I\u2019ve been experimenting with breeding racing deer.\u00a0People have accused me of just trying to make a fast buck.<\/span><\/p>\n

What do you call a row of rabbits hopping backwards?\u00a0A receding hare line.<\/span><\/p>\n

When I was a kid, we played spin the bottle with the girls, if they didn\u2019t want to kiss you, they would have to give you a dollar.\u00a0By the time I was 12, I owned my own home.<\/span><\/p>\n

Always trust a nudist \u2026 They have nothing to hide.<\/u><\/u><\/span><\/p>\n<\/div>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

\"Noel<\/span><\/p>\n

\"\"<\/span>
\nGeraldine, the team and I wish you a wonderful Christmas and a healthy, prosperous and happy 2024.\u00a0<\/span><\/p>\n

The estate planning book is now with the editor, so expect notification of pre-sales in March.\u00a0<\/span><\/p>\n

As always, if you\u2019re having any queries, don\u2019t hesitate to email me.<\/span><\/p>\n

Noel Whittaker<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Noel News A credit card is an anaesthetic which simply delays the pain.\u00a0 HELEN MASON Welcome to our last newsletter of 2023 It\u2019s been another eventful year with no progress with the war in Ukraine and the unexpected attack by Hamas on Israel. I don\u2019t think either of these battles will end soon. Next year\u2019s […]<\/p>\n","protected":false},"author":3,"featured_media":127016,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"aside","meta":{"footnotes":""},"categories":[20],"tags":[29468,18893],"class_list":{"0":"post-127015","1":"post","2":"type-post","3":"status-publish","4":"format-aside","5":"has-post-thumbnail","7":"category-articles","8":"tag-noel-news","9":"tag-noel-whittaker","10":"post_format-post-format-aside"},"yoast_head":"\nNoel News<\/title>\n<meta name=\"description\" content=\"It\u2019s been another eventful year with no progress with the war in Ukraine and the unexpected attack by Hamas on Israel.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Noel News\" \/>\n<meta property=\"og:description\" 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